Orders are being dispatched the NEXT working day.
Due to COVID-19 and Royal Mail experiencing extremely high levels of post and a severely reduced workforce in some areas some deliveries may take longer than expected. Unfortunately this is out of our control and we do appreciate your patience. If you do need an order urgently, we do recommend opting for our express delivery options.
LAST ORDER DATES FOR CHRISTMAS
UK Delivery:
We are currently offering three delivery options for the UK:
We are now sending all standard orders by Royal Mail 1st Class with FREE delivery. Orders are posted the next working day and most orders are being delivered within 3 working days. However some deliveries are taking longer which is why we are asking customers to allow up to a week. We do ask for your patience during this time as unfortunately this is beyond our control.
If your order is urgent we do offer a £6.95 express delivery service via Royal Mail Special Delivery. Orders must be placed before 11am and will be dispatched the same day. Delivery will be by 4pm on the next working day. Orders placed on a Friday by 11am will be delivered on Monday, with any orders placed after that and over the weekend posted Monday for delivery on Tuesday.
We also have a Saturday Express Delivery for anyone who needs an order delivering on the next Saturday. The cost for this service is £11.95. Orders placed before 11am on Friday will be posted Friday for delivery on Saturday. Any orders placed after 11am on Friday will be held until the following Friday.
All deliveries are currently be made by a contactless delivery service and no signatures will be collected at this time.
European Delivery (EU Countries):
Please note that our last order date for Christmas delivery is Sunday 22nd November due to delays with international shipping.
We are still shipping internationally where a service is available. Please see Royal Mail’s Website for international delivery times and the service status to your country.
Normally delivery to the EU would take 1 – 2 weeks from dispatch, however, at the moment international delivery is taking much longer than normal – we appreciate your patience during this time.
Delivery costs £9.25 and will be sent via a tracked service. Tracked delivery orders may require a signature, so please ensure that there will be somebody present at the delivery address to sign for it.
Worldwide Delivery:
Please note that our last order date for Christmas delivery is Sunday 22nd November due to delays with international shipping.
We are still shipping internationally where a service is available. Please see Royal Mail’s Website for international delivery times and the service status to your country.
Normally delivery to the rest of the world would take 2 – 4 weeks from dispatch, however, at the moment international delivery is taking much longer than normal – we appreciate your patience during this time.
Delivery costs £10.25 and will be sent via a tracked service. Tracked delivery orders may require a signature, so please ensure that there will be somebody present at the delivery address to sign for it.
Delivery of Free Samples
Please note that we cannot guarantee delivery times for free samples. Please allow 2 weeks for delivery. If you need a sample urgently, please contact us with your order number.
If possible, we would recommend requesting a photograph of a sample to avoid any delays.